Privacy Policy
1. Introduction
PROCLEX (“we”, “our”, or “the platform”) respects your privacy and is committed to protecting the information of companies, users, and suppliers using our procurement management platform.
This Privacy Policy explains how information is collected, used, and protected when using PROCLEX services.
2. Information We Collect
When using PROCLEX, the platform may collect the following types of information:
Account Information
Information provided when creating or managing user accounts, such as:
Name
Email address
Company information
User role and permissions
Supplier and Procurement Data
Information related to procurement processes including:
Supplier details
RFQ responses
Tender submissions
Bidding activity
Procurement documents and attachments
System Usage Information
Information related to platform usage such as:
Login activity
System interactions
Feature usage for performance and security purposes.
3. How We Use Information
Information collected by PROCLEX is used to:
Operate and maintain the procurement platform
Enable communication between buyers and suppliers
Manage RFQs, tenders, and bidding activities
Improve system performance and user experience
Maintain platform security and prevent unauthorized access.
PROCLEX does not sell or share user data with third parties for marketing purposes.
4. Data Ownership
All procurement data, supplier information, and documents uploaded to the platform remain the property of the client company using PROCLEX.
PROCLEX acts solely as a technology provider that hosts and manages the system infrastructure.
5. Data Security
PROCLEX implements appropriate technical and organizational measures to protect data including:
Secure authentication systems
Encrypted data transmission
Role-based access control
Continuous monitoring of system activity.
6. Data Access and Control
Client organizations control how their users and suppliers access information within their PROCLEX environment.
Access permissions are managed through the platform’s role and permission system.
7. Third-Party Services
PROCLEX may rely on trusted infrastructure providers such as hosting services and email delivery services required for operating the platform.
These providers process data only as necessary to support the system’s functionality.
8. Data Retention
PROCLEX retains procurement data as long as the client account remains active or as required to maintain system functionality and legal compliance.
9. Changes to This Policy
PROCLEX may update this Privacy Policy from time to time to reflect improvements in the platform or changes in legal requirements.
Updated versions will be published on this page.
10. Contact
If you have any questions regarding this Privacy Policy, you may contact us through the contact information provided on the PROCLEX website.
